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SwimJim

Front Desk Attendant

Client Services – New York, New York
Department Client Services
Employment Type Part-Time

Our fitness facility Customer Service Representatives provides customer service support to the club members and guests.  Your role would be:

  • Contribute to running a clean, friendly and well maintained facility

  • Executing the team member basics of being on time and complying with the dress code

  • Responsible for assisting and directing members/guests

  • Monitoring incoming inquiries and ensuring proper check in procedures are followed

  • Member and Guest Check in Compliance

  • Greet all incoming members and guests

  • Ensure all check in procedures are followed

  • Ensure all appropriate fees are collected

  • Customer Service

  • Answer all incoming inquiries and obtain appropriate information to direct/transfer calls/guests

  • Handle member service issues. 

  • Record member concerns on the Member Service Log or Maintenance Log (depending on issue)

  • Promote and sell merchandise

  • Keep front desk area and lobby clutter free, and orderly

  • Perform general cleaning duties to include hourly locker room and facility checks

  • Completion of all Daily Reports
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  • Location
    New York, New York
  • Department
    Client Services
  • Employment Type
    Part-Time
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