Front Desk Attendant

Client Services · New York, New York
Department Client Services
Employment Type Part-Time
Minimum Experience Entry-level
Compensation $15.00

Our fitness facility Customer Service Representatives provides customer service support to gym members and guests.  Your role would be to:


  • Contribute to running a clean, friendly, and well-maintained facility
  • Executing the team member basics of being on time and complying with the dress code
  • Responsible for assisting and directing members/guests
  • Monitoring incoming inquiries and ensuring proper check-in procedures are followed
  • Member and Guest Check in Compliance
  • Greet all incoming members and guests
  • Ensure all check-in procedures are followed
  • Ensure all appropriate fees are collected
  • Customer Service
  • Answer all incoming inquiries and obtain appropriate information to direct/transfer calls/guests
  • Handle member service issues. 
  • Record member concerns on the Member Service Log or Maintenance Log (depending on issue)
  • Promote and sell merchandise
  • Keep front desk area and lobby clutter-free, and orderly
  • Perform general cleaning duties to include hourly locker room and facility checks
  • Completion of all Daily Reports

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  • Location
    New York, New York
  • Department
    Client Services
  • Employment Type
    Part-Time
  • Minimum Experience
    Entry-level
  • Compensation
    $15.00